Shipping policy

All orders are processed within 3 business days

Shipping Rates and Delivery Estimates are calculated and displayed at checkout.

You will receive a shipment confirmation and tracking number when the order has shipped through your email, provided during checkout. If you receive your order damaged, please contact us right away. Please save all packaging material and damaged goods. 

Return Policy

We are pretty confident that your pup will love their Petphoria treats! Since we are a small business, we haven't mastered the return side of business yet. For now, we currently do not accept returns. Thank you for understanding and we appreciate your support for woman owned, small businesses!

If your item is lost or damaged during transit, please get in contact with us at and we will file a claim and get you a replacement sent asap! If you have any other concerns, please check our FAQs page. We're here to help!